Whatsapp Business: everything it can do for your store

WhatsApp Business is a version of the messaging application focused on business and companies, created by WhatsApp itself. As popular as its “original” version, it conquered its space in Brazilian e-commerce in a short time. It emerged in 2018, initially as a great partner for food orders, deliveries and customer service, and today it is widely used in prospecting and even to close deals. In fact, WhatsApp is considered by many Brazilians to be the main digital communication channel. Data released by G1 estimates that more than 120 million Brazilians have “Whats” installed on their cell phones (more than half of the population), exchanging messages daily. 

What is WhatsApp Business

It even generated a change in the way we consume and conduct electronic commerce, as many retailers start their stores by advertising on social media and closing deals via WhatsApp. It is in this sense that, in order France WhatsApp Number Data not to lose sales and serve your customers 24 hours a day, the Business version has some interesting tools to facilitate relationships with your commercial contacts. In this article we teach you how to install your number and some features that will help your online store sell more. ‍ WhatsApp Business is the commercial version of the popular messaging app. Very interesting for small and medium-sized companies, especially in e-commerce, which are in constant contact with their end audience. The application offers a series of features such as labels to group conversations.

Do I need to get rid of my personal number to use the app?

For those who are talking to the brand, there is basically no difference. The customer only receives a notification that it is a business account and sends messages as usual. In addition to the features, the WhatsApp Business AWB Directory account is useful for separating personal and business profiles. By registering the brand’s photo and profile, the application becomes an official channel in the company, and also allows more than one team user to access the number. ‍ It is not necessary! With the WhatsApp Business app installed, you can use the personal app with your private number, at the same time as the business one is active. The only requirement is a unique and active phone number for the account. 

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