You offer. Consideration or the process of considering information about your product or service. Intent or the initial stage of a sale. That the marketing team must try to present information that is most useful to customers. Evaluation or the process of the customer will process that Will you buy our products or services? Purchase or the stage in which a customer purchases a product or service. for example “ Awareness – reach at least people for every post on Facebook.” “ Interest – , people subscribe via email.” “ Consideration – get quality leads from email.” “ Intent – get a call asking for information. additional people.
Experience with you
Evaluation – customers want to install a test Bulk SMS Bangladesh system per month” “ Purchase – generating sales of , baht on average per month” What is Customer Journey? The customer journey or customer journey is the experience that customers have with our brand. Through interactions across all channels and touchpoints throughout the customer lifecycle. Most companies use multiple channels to communicate with their customers such as website, email, social mia to create a good customer-to-company experience. Managing customer journeys is critical to rucing operating costs. directly affects customer satisfaction Until the support of our products or services The journey of the customer before making a purchase decision consists of step.
It helps tell that
JW Creating awareness (Awareness) through AERO Leads advertising, social mia, public relations organizing an event Consideration (Consideration) through E-Books, websites, articles, SEO Purchase (Purchase) via storefront, application, online ordering, salesman Customer retention (Retention) through discount coupons, emails, salespersons, product reviews Support and spread the word (Advocacy) by posting through social mia websites. various reviews or word of mouth What is a Customer Journey Map ? Customer Journey Map or customer journey map, which is a visual representation of the customer.
