Showroom decoration and (Reliability) such as the price of service fees for car repairs that are appropriate. Competence , such as car repair staff with certifi standards responsibility (Responsiveness), such as delivering cars that can be repair on time empathy (Empathy), such as having a passion for service Brand Loyalty Brand loyalty generat by positive brand emotions Until making a decision to buy products and services continuously from the quality of products and services that can satisfy and help promote customers There are levels of brand loyalty: on the connection between the brand and his or her nes. superiority (Superiority) Customers consider how our brand is superior to competitors.
Following on social mia
Customers respond to brands From the way the Advertising Marketing Agencies Email List brand lets customers know how the brand feels. There are six positive brand sentiments: feel warm fun excitement feel safe feel accept by people in society and self respect Step Relationship with the brand ( how much the customer wants to contact us ) – Brand Resonance Finally, arguably the hardest and most desirable step for a brand: the desire to have an inseparable relationship with its customers. which is a psychological relationship that can be divid into groups: brand loyalty Or returning to buy again is a normal behavior of this group of people.
Brand value nes to
Attitude connection or that customers AERO Leads like or love our brand who saw how special we are The collective consciousness of community , or how customers feel they belong with people who are connect to the brand. Both other customers, including employees or representatives of the company. Engaging with the brand all the time , or having customers engage in various activities with the brand both when buying and not buying or using the product, such as participating in activities or joining different groups of the brand.
