Or robots to the point that they may replace humans in the future or misuse technology. It also creates fear and safety. privacy There is so much fabrication that you don’t know which story is true or a lie. Including the impact that will occur on the way of life and behavior from the digital world. Which is a matter that nes to be monitor and solv further Philip Kotler has divid the business into groups according to the digital readiness of the segment. Origin – Both segments and customers are not ready to go digital at all, such as Healthcare, Hospitality businesses.
How seamlessly can every
Onward – The customer is not ready yet, but the Bulk SMS Service in Sri Lanka segment is very ready, such as the retailing business. Organic – The customer is ready but the business segment is not quite ready, such as the automobile business. Omni – Both segments and customers are highly open to digital, such as Financial Services, High-Tech businesses. Implementation of various systems us in marketing. The suggestion is that if a business is going to adapt to digital, it has to invest in a systematic structure, it may have to use NewTech or AI, or it may change a new.
Customer digital touchpoint be
business model to do E-Commerce, Subscription, Marketplace. To ruce various gaps and in other words, it is an opportunity to generate income from new generation AERO Leads groups that replace the original group in the future. The benefits of the digital way are many, for example: Creating a digital and circular economy leads to prosperity. Life is more convenient and faster. Information will lead to endless learning. Improve well-being and extend life Sustainability and social equality How will it go digital? Does the company have the ability to engage with customers at every stage of the customer journey.
