The era of Experience that will completely change the form of marketing activities. Back in the early days of marketing what we call Marketing in the . era that focuses on product centric (Product Centric) by doing P (Product, Price, Place, Promotion) with few players or can be said that only one manufacturer dominates the market. Marketing in the . era that began to focus on customer centricity (Customer Centric) to create customer satisfaction. because there are more players in the market Therefore, having to build relationships with consumers, starting with CRM, CEM.
There are both online
Which is the starting point of Experiential Product Canadian Biotechnology Email List Customization. To suit each consumer group Entering the . era of marketing that focuses on spiri. Spiritual focusing on branding more than just selling products. Start to create sustainability. There are various partnership marketing, focusing on building a network. Marketing in the . era is a combination of everything, both online and offline, in which every part must be involv. (Collaboration) together to create (Co-Creation) and full use of technology. In fact, creating experience Has exist since the earliest times but the intensity of experience is different market competitors The complexity of consumer behavior and all elements of technology affect different experiences of consumers.
Improve by bringing
Therefore, consumer experience (Customer AERO Leads Experience) will become a deciding factor for the survival of the business in the future. challenges in the digital age We live in an era that can be call % digital where everything is done through a platform that is convenient and fast, whether it’s a mobile phone, tablet, computer, has become a digital experience (Digital Experience). The challenge is there. Which is the main consumer? Which Generation are they in? What is their behavior like? What type of mia are you open to.
