Source Contact Center Pipeline
Year Month Tags Insights Strategy Valu Chinese American Phone Number Liste Visibility Imagination Katherine Peterson Katherine Peterson is the Founder and Chief Visionary of . is an award-winning contact center consultant and recogniz industry visionary. She offers a refreshing and sometimes challenging philosophy that positions the contact center as the true lifeblood of the business – believing that vision, brand, leadership and execution combine to deliver a powerful customer experience.
Katherine has become one of the
most sought-after experts and consulting This increases trust and satisfaction partners in the field of customer experience, working with the world’s top customer-centric companies and publishing extensively in the most prestigious industry journals in the Unit States and abroad. As a featur speaker at conferences and Fortune Power companies, she has shar her humor, knowlge and experience on four continents, including contact center conference keynotes in the Unit States, London, Paris, Turkey, Dubai and Hong Kong.
Katherine also serves as conference
chair for the North American Customer Service Management Conference. Relat Articles More from this Author Staying on the Same Wavelength Staying on the Same Wavelength The falls are bound to happen The falls are bound to happen Responsible…
Responsible… Contact Center Plumbing
Magazine Current Issues: Years and Months Connecting with Anxious Customers View Issues Subscribe to Ads from Us Business Why Customer Analytics Is Key to Unlocking Customer Experience in Contact Centers Calabrio Why Customer Analytics Is Key to Unlocking Customer Experience Contact centers are uniquely position to provide customer insights unlike other inbound marketing channels.
Sound of Productivity: Improving the
Workplace through Superior Audio Sennheiser Sound of Productivity: Improving the Workplace through Superior Audio Noise levels in the workplace are a significant barrier to productivity. Contact Center Pipeline Blog Contact Center Pipeline Blog Automation Blog Pre-Issue Insider Magazine About Contact Ce
