Brands need customers. In order to achieve a B2B business cooperation model, brands began to collect customer lists and started the “telephone visit” marketing model. In daily life, everyone doesn’t like to be interrupted by sales pitches or marketing calls. Is there any way to avoid being hung up on?
Can you still master it one by one in telemarketing?
Whether on the Internet, in videos, in posts, etc., we all hope to grab people’s attention in the first 10 seconds. The same goes for telemarketing. Within 30 seconds, you can cameroon phone lead decide whether the call will continue or end.
Therefore, before starting telemarketing, you should prepare:
Think about customer needs
Before making a phone call, it is very important to understand the customer’s needs. You need to first imagine the questions that customers may ask, be prepared for answers, and prepare yourself mentally for possible rejection.
Be proficient in the key points of content to be expressed
In addition to being familiar with customer when is the right time to call: find the right time to call! background and needs, familiarity with your own products is the most basic thing. Therefore, you should train yourself to be familiar with the logical outline of the response in your mind, the key points of the content that needs to be stated, the words business fax lead to communicate with customers, and the responses to the situation, etc.
List of customers of the same nature
Faced with customers with the same attributes and characteristics, we can know the pain points of this attribute, and we can also record the same information about similar visits. In this way, you don’t have to worry about the many categories making your mind wander, and you can also increase the win rate of the next visit with the same attribute.
Use less vocabulary templates
Each customer’s background and needs are different. We must timely switch to different words so that customers can understand them in order to achieve the purpose of communication and marketing delivery, rather than using the same template all the way to the end.
We can list the basic points of the visit, which are:
1. How to start: Who is our company? I am?
2. Services provided: What services does our company provide? What are the benefits of working with us?
3. Coping with rejection: Can we send a letter to the other person? Can we make an appointment to visit at another time?
Thinking about the possible problems you may face. I first can also prevent you from forgetting words and getting stuck due to nervousness. It can also enhance the logic of your speech, and you will be more able to impress the other party!
Timing of phone calls
After the call is dialed, remember to say. Is it convenient for you to talk on the phone now?” ”, if the other party says he is busy, you can end. I the call and ask him when he can be contacted easily. Because if you insist on talking to the other party when. I he is busy, not only will the other party be impatient and unable to digest the content of the message, but it will also waste both parties’ time.
