Sales always remains one of the main resources available to commercial operators, who, depending on the products, services and company characteristics, will adopt their own approach. In general, however, there are guidelines that define telemarketing, especially if you want the call to be effective. You can start from here: use an appropriate tone of voice , preferably calm and warm. adopt respectful and proactive ways choose appropriate language
What is outbound teleselling?
Often treated as synonymous, while maintaining a certain analogy for the use of the telephone, telemarketing and teleselling are, in reality, two different activities.
In fact, teleselling has as its objective the direct b2b email list telephone sale of a product or service . It includes a series of specific activities that lead the operator to conclude the sale over the phone, bypassing any meetings with commercial agents.
The steps, which we will delve into shortly, are really similar to those of telemarketing, however, it is clear that the final objective is the opposite. If in this case we are interested in selling, with telemarketing , as we saw just now, we want to work on other aspects such as: building a bond with the customer, presenting a promotion and much more.
Often this activity is entrusted to specialized call centers , which, thanks to the operators, are able to present the proposal and conclude the sale, without involving the agents.
What are the advantages of teleselling?
The basic principle remains unchanged in the case of teleselling: good practices must be followed and it must be exploited consciously . On the contrary, the risk Aero Leads is of weighing on the reputation and image of the brand. In short, of not making a good impression and losing credibility. So, let’s try to identify those steps that allow you to do teleselling profitably: select the contacts , prepare a document with all the data on the people or companies to call. Remember that you are about to talk to people you don’t know yet, so a good idea is to always keep this document active and update it when you have more details deepen your knowledge of the product or service you offer,
