All the information we get from Customer Journey Mapping to it and improve the efficiency of the customer journey map. Resulting in good results for the business for the value of the investment in many ways. And there is a ne to work together as a team and share information with other stakeholders as well. Today’s customer journeys don’t always have to be stag. Because it is the era of multi-channel communication. Sometimes customers see an ad and immiately tell their friends. And many times we decide to buy products or services from word of mouth without neing to find out more information at all. But the principles of the Customer Journey ne to start from research to purchase and word of mouth.
The value of the brand
Therefore, understanding the consumer journey Small Business Email List will give us an advantage in almost every type of business. And can be adapt to the digital age where the journey of the consumer is more complicat. Brand Equity or brand value that occurs in the eyes and perception of consumers. which arises from the experience that has been expos to that brand Nowadays, there are many brands that we use in our daily lives. and many more that are always around us The brand has both concrete and abstract meanings.
Can be divid into
In a concrete way , it is a brand that is relat AERO Leads to creating a name. Symbol design, packaging and other environments that reflects the unique characteristics of the brand that appear to the public or relat groups (Stakeholder) abstract Brand is about reputation and awareness building from the brand’s strengths in terms of brand value. Which has to bring both things together. The way we create a particular brand It is necessary to create value for the brand in the eyes of consumers.
