Through any channel, at any time, content, and how they like We live in an era where consumer behavior is changing rapidly. And there is a complexity that cannot be divid superficially. But it is necessary to know the in-depth details of daily living behavior. There are many different platforms and mia in the world. Each consumer does not use just one mobile phone. Some people receive mia from multiple channels. multiple screens at the same time The challenge lies with marketers in creating the right and appropriate experience.
With some generations
UX UI Design Marketing materials design Nursing Homes Email List must create a good experience. and in the same direction Online Digital Experience and Offline Experience have similarities and differences. Marketing for a good experience It is necessary to integrate online and offline mia seamlessly or call Omni Channel. Let me give you an example of a retail business when we enter the Digital Automation era where everything is fast. and offline retailers that each have different touchpoints and create different experiences, such as latency if at the store. There was an immiate response from employees to the quick purchase. But if it’s online It may take time within hours.
Accessing the experience through
Chat bot to help or increase a team to AERO Leads support sales. In online form, the product is not as physical as in a physical store. Which creates different experiences, including sight, taste, smell, sound, touch, response of the salesperson, if it is in the store, there will be an immiate response but in online form will respond via Live chat, Chat bot may lack human interaction. as if we are communicating with technology Makes it possible to experience in different ways. But this format depends on the model or generation of the consumer group.
