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Brand identity (Brand Identity), color tone us (Color), font us (Font), brand voice (Brand Voice. That are convey and communicat […]

In the future. Ideas for creating an effective customer experience Customer Experience is not just an interaction. But it must

To cause annoyance to customers can deliver, the more customers will feel good and connect with your brand and business.

Digital is ne to meet customer expectations and increase satisfaction. And the result of a good experience is that customers

As well (information from .gartner en). What’s next? Spot Customer Experience Trends . Use an application-driven experience Many businesses try

The important thing is that it must be measurable. have clear indicators Including creating real value throughout the long term

In the online age, technology is very important. When we live in a fast-pac online world, We may not be

A purchase decision or creating a more certain income without sowing nets like in the past And it’s also cost-saving.

Metrics To determine whether the customer is still on the route or deviat from the route This is to find

Of mouth What is a Customer Journey Map ? Customer Journey Map or customer journey map, which is a visual

A margin of error of It can be calculat as follows Sample group = people If it is a qualitative

To create a connection between the customer and the brand. How is that connection different from others? How trustworthy is