Today we review two basic ones: Direct Marketing and Indirect Marketing . although not equally. The first is much more us than the second. There is a clear difference between the two, and to know it you must first know what each thing is. What is direct marketing? Direct Marketing […]
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You should not confuse it with a certificate or rule, as it is more relat to the term “dress etiquette”. In contact centers it is us to refer to the rules establish by the call center itself to communicate, address to the agents. What is phone etiquette? It is a […]
Currently a call center is much more sophisticat, physical lines can be sav and it can be operat from anywhere on the planet. All thanks to technology . Today we review the different call center technologies that we have already discuss more extensively in separate articles. Now you can get […]
It is not something requir by law, but it is highly recommend if you want to improve and have more opportunities for growth . Today we talk about the legal aspects of recording calls in a call center . It is not a complicat issue, but if you do not […]
It is one of the most repeat words in the world of advertising and mass mailing . Without segmentation, any campaign loses potential and remains halfway to success. Today we will tell you what are the keys to segmenting a database correctly. To give you an idea, according to several […]
It is very important, when choos the size of each typeface and the color in which it will appear, that it be readable. Keep in mind that Instagram is usually read from the mobile, so very small letters may not look good, and that the colors of the text have […]
If your graphic designer creat a style guide for you (and if he is a good professional, he should do so), the follow steps will seem very simple to you because you will already have everyth almost defin. If this is not your case, do not worry, I will tell […]
Talk later? Instagram is a social network where the visual prevails, so if you want to capture the attention of your followers so that they stop scroll and stop to see your publication, you ne to create a good visual style. This is not only an Instagram th, it is […]
Social Networkspost very often You should set a good post frequency, as post too much could hurt you and be seen as a spam account. In addition, each social network has a number of ideal publications that you should not exce in any case. Mistakes to avoid if you want […]
Use them to prevent a good image from los quality or appear pixelat when upload. Tips for sell on Social Networksuse videos Video is one of the best resources currently available to capture the attention of users and retain them. But be careful, create professional videos that are not too […]
